Privacy policy


The controller responsible for data processing is:
Advanced Food AG
Wettergasse 9
35037 Marburg
Germany
info@ihr-champagner.de

We are pleased about your interest in our online shop. Protecting your privacy is very important to us. Below, we inform you in detail about how we handle your data.

1. Access Data and Hosting

You can visit our website without providing any personal information. Each time you access a webpage, the web server automatically stores only a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. These access data are evaluated exclusively for the purpose of ensuring the smooth operation of the website as well as improving our offering. This serves to safeguard our legitimate interests in a correct presentation of our offering in accordance with Art. 6 (1) sentence 1 lit. f GDPR. All access data are deleted no later than seven days after the end of your visit to the website.

Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data as well as all data collected via the forms provided on this website are processed on their servers. If you have questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

2. Data Processing for Contract Fulfillment, Contact, and Opening a Customer Account

We collect personal data when you voluntarily provide it to us in the course of your order or when contacting us (e.g., via the contact form or email). Mandatory fields are marked as such, because in these cases the data is required for contract processing or for handling your inquiry, and without providing them you cannot submit the order or contact request. Which data is collected can be seen from the respective input forms. We use the data you provide for contract processing and handling your inquiries in accordance with Art. 6 (1) sentence 1 lit. b GDPR.

To the extent you have given your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR, by choosing to open a customer account, we use your data for the purpose of creating the customer account. Further information on the processing of your data, in particular on the transfer to our service providers for the purposes of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After full completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiry of the tax and commercial retention periods pursuant to Art. 6 (1) sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use your data beyond this where legally permitted and inform you of it in this policy. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a dedicated function in the customer account.

3. Data Processing for Shipping

For the fulfillment of the contract pursuant to Art. 6 (1) sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

Data Transfer to Shipping Service Providers for Delivery Notifications

If you have given us your express consent during or after your order pursuant to Art. 6 (1) sentence 1 lit. a GDPR, we transfer your email address and telephone number to the selected shipping service provider so that they can contact you prior to delivery for the purpose of delivery notification or coordination.

Consent can be withdrawn at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address provided below. After withdrawal, we delete the data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this where legally permitted and inform you accordingly.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

4. Data Processing for Payment Processing

For the processing of payments in our online shop, we cooperate with the following partners: payment service providers.

4.1 Data Processing for Transaction Handling

Depending on the selected payment method, we provide the data necessary for processing the payment transaction to our technical service providers acting as processors on our behalf, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfillment of the contract pursuant to Art. 6 (1) sentence 1 lit. b GDPR. In some cases, the payment service providers themselves collect the data required for payment processing, e.g., on their own website or via a technical integration in the ordering process. In such cases, the privacy policy of the respective payment service provider applies. If you have questions about our partners for payment processing and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

4.2 Data Processing for the Purpose of Fraud Prevention and Optimization of Our Payment Processes

If necessary, we provide our service providers with additional data, which they, together with the data necessary for payment processing, use as our processors for the purposes of fraud prevention and optimization of payment processes (e.g., invoicing, handling disputed payments, support for accounting). This serves our legitimate interests in the context of a balancing of interests pursuant to Art. 6 (1) sentence 1 lit. f GDPR for protection against fraud and efficient payment management.

5. Advertising by Email

5.1 Email Newsletter with Registration

If you register for our newsletter, we use the data required for this or separately provided by you to regularly send our email newsletter based on your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR.
Unsubscribing from the newsletter is possible at any time and can either be done by sending a message to the contact option described in this privacy policy or via a link provided in the newsletter. After unsubscribing, we delete your email address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this where legally permitted and inform you accordingly.

5.2 Newsletter Delivery

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have questions regarding our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

5.3 Sending Review Requests by Email

If you have given us your express consent during or after your order pursuant to Art. 6 (1) sentence 1 lit. a GDPR, we use your email address to request a review of your order via the rating system we use.
This consent can be withdrawn at any time by sending a message to the contact option described in this privacy policy or via a link provided in the review request.

The review requests may also be sent by our service providers as part of processing on our behalf. If you have questions regarding our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

6. Cookies and Other Technologies

General Information

To make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).

We use such technologies that are strictly necessary for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process IP address, time of visit, device and browser information, as well as information about your use of our website (e.g., shopping cart contents). This serves our legitimate interests in the context of a balancing of interests for an optimized presentation of our offer pursuant to Art. 6 (1) sentence 1 lit. f GDPR.

In addition, we use technologies to fulfill legal obligations we are subject to (e.g., to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information, including the legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of these technologies pursuant to Art. 6 (1) sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in this privacy policy.

7. Use of Cookies and Other Technologies for Web Analysis and Advertising

To the extent you have given your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR, we use the following cookies and other technologies from third parties on our website. After the purpose has expired and we stop using the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options is provided in the section “Cookies and Other Technologies.” Additional information, including the basis of our cooperation with the individual providers, can be found with the respective technologies. If you have questions about the providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

7.1 Use of Google Services

We use the following technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. No adequacy decision of the European Commission exists for the USA. Our cooperation is based on standard contractual clauses of the European Commission. If your IP address is collected by Google technologies, it is shortened before being stored on Google servers by activating IP anonymization. Only in exceptional cases is the full IP address transmitted to a Google server and shortened there. Unless otherwise indicated for the individual technology, data processing is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Further information about data processing by Google can be found in Google’s privacy notices.

Google Fonts

To ensure uniform display of content on our website, data (IP address, time of visit, device and browser information) is collected and transmitted to Google via the “Google Fonts” script code and subsequently processed by Google. We have no influence on this subsequent data processing.

7.2 Use of Facebook Services

Use of Facebook Pixel

We use the Facebook Pixel as part of the following technologies of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”). The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events we specify, such as visiting a website or newsletter registration), from which usage profiles are created using pseudonyms. For this purpose, a cookie is automatically set when visiting our website through the Facebook Pixel, which automatically enables recognition of your browser on other websites using a pseudonymous cookie ID. Facebook combines this information with additional data from your Facebook account and uses it to create reports on website activity and to provide other services related to website use, in particular personalized and group-based advertising. We have no influence on the data processing by Facebook and only receive statistics created on the basis of the Facebook Pixel.

The information automatically collected by Facebook technologies about your use of our website is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. No adequacy decision of the European Commission exists for the USA. Our cooperation is based on standard contractual clauses of the European Commission. Data processing is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Further information about data processing by Facebook can be found in Facebook’s privacy notices.

7.3 Other Providers of Web Analysis and Online Marketing Services

Use of Matomo as a Web Analysis Software Solution

For the purpose of website analysis, data (IP address, time of visit, device and browser information, as well as information about your use of our website) is automatically collected and stored using the Matomo software of InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymized usage profiles are not combined with personal data about the bearer of the pseudonym without a separately given explicit consent. Data processing by Matomo takes place on our servers.

8. Social Media

Our Online Presence on Facebook, Twitter, Instagram

To the extent you have given your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR to the respective social media operator, data is automatically collected and stored when visiting our online presences on the aforementioned social media platforms for market research and advertising purposes, from which usage profiles are created using pseudonyms. These may be used, for example, to display advertisements within and outside the platforms that presumably match your interests. Cookies are usually used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as contact options and your rights and settings to protect your privacy, can be found in the linked privacy notices of the providers. Should you still need assistance, you can contact us.

Facebook is an offering of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. No adequacy decision of the European Commission exists for the USA. Our cooperation is based on standard contractual clauses of the European Commission. Data processing during the visit of a Facebook Fanpage takes place on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (Information on Insights Data) can be found here.

Twitter is an offering of Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (“Twitter”). The information automatically collected by Twitter about your use of our online presence on Twitter is usually transmitted to a server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, and stored there. No adequacy decision of the European Commission exists for the USA. Our cooperation is based on standard contractual clauses of the European Commission.

Instagram is an offering of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. No adequacy decision of the European Commission exists for the USA. Our cooperation is based on standard contractual clauses of the European Commission. Data processing during the visit of an Instagram Fanpage takes place on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (Information on Insights Data) can be found here.

9. Contact Options and Your Rights

As a data subject, you have the following rights:

  • Pursuant to Art. 15 GDPR, the right to request information about the personal data we process about you to the extent specified therein;

  • Pursuant to Art. 16 GDPR, the right to request the correction of incorrect or completion of your personal data stored with us without delay;

  • Pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored with us, unless further processing is necessary:

    • to exercise the right of freedom of expression and information;

    • to comply with a legal obligation;

    • for reasons of public interest; or

    • to assert, exercise, or defend legal claims;

  • Pursuant to Art. 18 GDPR, the right to request the restriction of processing of your personal data if:

    • the accuracy of the data is contested by you;

    • the processing is unlawful, but you oppose deletion;

    • we no longer need the data, but you need it for asserting, exercising, or defending legal claims; or

    • you have objected pursuant to Art. 21 GDPR;

  • Pursuant to Art. 20 GDPR, the right to receive your personal data provided to us in a structured, commonly used, and machine-readable format or to request transmission to another controller;

  • Pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. Typically, you can contact the supervisory authority of your usual residence, workplace, or our company headquarters.

For questions regarding the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as revocation of consents given or objection to specific data use, please contact us directly using the contact details in our imprint.

Right to Object

To the extent we process personal data for the protection of our legitimate interests in the context of a balancing of interests as described above, you may object to this processing with effect for the future. If processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If processing is carried out for other purposes, you only have a right to object if there are reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or if processing serves the assertion, exercise, or defense of legal claims.

This does not apply if processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.


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Note: You can revoke your consent at any time by emailing info@ihr-champagner.de.